Fairguest monitors more than 20 review platforms worldwide.
FairGuest incorporates a powerful, intuitive and configurable search engine.
Fairguest is a young, lively and innovative product, offering a constantly evolving range of functions.
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RoadbookGive a new dimension to welcoming your travellers
Fairguest
Have the opinions of holidaymakers ever made you change your mind?
Fairguest observes, organises and disseminates holidaymakers' opinions
The e-reputation of your destination and your professionals
Tourist offices
Fairguest uses AI to analyse reviews to target customer expectations and key activities, then generates traffic with relevant content and configurable widgets, boosting site performance.
Hosting companies
Fairguest offers professionals a free dashboard for tracking their rating and identifying their strengths and weaknesses through keyword analysis, while making it easier to manage reviews (centralised responses + proactive collection on tablet to boost positive feedback).
AI: a lever for content creation and analysis
The solution incorporates a semantic processing chain and artificial intelligence that not only detects the expectations of foreign customers, but also transforms their opinions into a source of marketing inspiration. By pinpointing the activities most popular with holidaymakers, Fairguest provides the destination with the material it needs to create relevant new content and generate qualified traffic.
Distribution: increasing retention and conversion
Thanks to configurable widgets that automatically adapt to the site, the solution makes it possible to display reviews and e-reputation data (from more than 20 platforms) directly on the establishments’ profiles. This strategy encourages visitors to continue browsing the destination’s website and significantly increases the number of clicks on the “Book” buttons, thereby improving the region’s business statistics.
Complete automation and native integration with existing tools
Fairguest stands out for its native compatibility with all the Tourist Information Systems (SIT ) in France (such as Apidae, Tourinsoft or Constellation), ensuring that data is updated daily without manual re-entry. What’s more, the solution offers a‘white label‘ approach, with all transactional emails automated and sent with the destination’s logo, enhancing its image and lending credibility to its approach with socio-professionals.
Easy to use!
The interface is easy to use, with quick access to the various dashboards. For us, it’s a real bridge between the institution and the service provider. This tool allows us to monitor a region’s brand image on a daily basis.
Indispensable
Fairguest is essential for us to obtain the ESPRIT LOT mark, which we have introduced as a quality initiative. It is a central link in our relationship with the trade. We see this interface as a steering tool for the institutions, helping us to direct our communication actions.
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Your destination needs an intelligent tool
Don’t put up with reviews, make the most of them: discover the power of Fairguest in action