Accessibility: not compliant

The Raccourci website has been declared non-compliant with the Référentiel Général d’Amélioration de l’Accessibilité (RGAA Version 4.1).

To date :

A full compliance audit, carried out according to the official RGAA methodology, has not yet been conducted.
In the absence of such an audit, we cannot publish a precise compliance rate.
In the interests of transparency, the site is therefore considered to be non-compliant pending this audit.
An active approach to improving accessibility is underway, and a compliance audit is scheduled for the first half of 2026.

At raccourci.com, our aim is simple: to ensure that all visitors can access the site’s content, including those who use tools adapted to a disability. In practical terms, an accessible site is one that allows you to :

Navigate with a voice synthesiser or Braille display, used by blind or partially-sighted people.
Adapt the display according to their needs : enlarge the text, adjust the colours, improve the contrasts, etc. to make reading comfortable.
Explore the site without a mouse, using only the keyboard or a touch screen.
Digital accessibility is not an extra: it’s a commitment.

A structured approach is being taken to improve the site’s accessibility:

• Content (text, images, links, PDF documents, etc.)is gradually being reworked by the Tourist Office team to ensure it is accessible.
• Carrying out a technical and functionalaccessibility audit by a specialist service provider (on a representative sample of pages and functions).
• Implementation of a prioritisedaction plan, based on the results of the audit, with identification of: technical corrections to be made (code, templates, modules), ergonomic and navigation improvements, best practices to be adopted for new content.
• Ongoing collaboration with our web agency to integrate the necessary corrections.
• Increasing the skills of in-house teams (writing, integration, visuals) to progressively produce accessible content.

Pending the complete audit, some elements of the site may present access difficulties for certain audiences. By way of example, these may include :

• Images without a suitable text alternative.
• PDF documents or other downloaded files (brochures, guides, forms) that are not structured for screen readers.
• Insufficient colour contrast on certain blocks of text or buttons.
• Keyboard navigation sometimes limited, particularly on certain menus, carousels or interactive components.
• Link or button labels that are not very self-explanatory out of context (e.g. “Find out more”, “Read more”).
• The hierarchy of titles is sometimes imperfect, making it difficult for users of assistive technologies to navigate by title.

These points will be analysed and corrected as we go along.

Pending the full RGAA audit, we have deployed a simplified accessibility module, accessible via the character-shaped icon at the top right of each page.

This module allows you to :

• reinforce or invert contrasts
• increaseline spacing
• activate a dyslexia-friendly font,
• remove justification from text to make it easier to read,
• replace certain images with text where possible.

This solution does not correct any structural accessibility faults on the site, but it does make it easier to use for people who need it. These adjustments will be reassessed and reinforced once the site accessibility audit is complete.

Our aim is to make the raccourci.com website :

• easier to navigate,
• easier to read
• and more inclusive for all audiences (residents, visitors, service providers, journalists, etc.).

Whenever there are major changes to the site (new template, new section, redesign, etc.), accessibility will be integrated as far upstream as possible into the technical and editorial choices.

If you encounter an accessibility problem that prevents you from accessing information or an online service, you can let us know. We will do our best to provide you with an accessible alternative (e.g. sending you an adapted document, providing you with information by telephone or email).

To contact us

By email: contact@raccourci.fr

In your message, please specify :

• the page or feature concerned (URL if possible),
• the type of hardware or software used (computer, mobile, screen reader, etc.),
• the difficulty encountered.

This feedback is invaluable to us in prioritising corrections.

If you notice a lack of accessibility and :

• you have reported the problem to Raccourci,
• and you have not received a satisfactory response within a reasonable period of time,

you may refer the matter to the competent authorities. In particular, you can contact

The Human Rights Defender

By online request: https://formulaire.defenseurdesdroits.fr/formulaire_saisine/
By telephone: 09 69 39 00 00
By post (free postage):DÉFENSEUR DES DROITS
Free reply 71120
75342 Paris CEDEX 07
Or a Défenseur des droits delegate near you (Directory of delegates in your region).